Policies & Procedures
Privacy Policy
Effective Date: 8/27/25
At Cuddleave.com (“we,” “us,” or “our”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website, Cuddleave.com (the “Site”).
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
a. Information You Provide
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Account Information: Name, email address, password.
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Order Information: Shipping address, billing address, payment information (processed securely via third-party providers).
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Communication: Any messages or inquiries you send to us.
b. Information Collected Automatically
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Device Information: IP address, browser type, operating system.
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Usage Data: Pages viewed, time spent on site, referring URLs, and other analytical data.
We may collect this data using cookies, web beacons, or other tracking technologies. See Section 6 for more on cookies.
2. How We Use Your Information
We use your personal information to:
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Process and fulfill orders
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Communicate with you about your orders or account
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Send you promotional emails (you may opt out at any time)
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Improve our website and customer experience
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Prevent fraud and maintain the security of our Site
3. Sharing Your Information
We do not sell your personal information. We may share your information with third parties in the following limited situations:
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Service Providers: Payment processors, shipping carriers, email services, and analytics tools.
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Legal Requirements: To comply with legal obligations, law enforcement requests, or to protect our rights.
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Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. Data Retention
We retain your personal data only as long as necessary for the purposes described in this Policy, unless a longer retention period is required by law.
5. Your Choices and Rights
You may:
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Access or update your account information at any time by logging into your account.
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Request deletion of your personal data (subject to limitations).
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Unsubscribe from promotional emails via the link in each message.
To make privacy-related requests, email us at sales.cuddleave@gmail.com
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings. Disabling cookies may affect site functionality.
7. Security
We implement reasonable safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Email: sales.cuddleave@gmail.com
Mailing Address: 110 Wakefield Road, Oak Ridge TN 37830
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Afterpay